SERVICING DISCLOSURES

CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial. CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial’s NMLS ID is #1820. Certain states have different disclosures. Please scroll down to find the state you are looking for.
Nationwide Mortgage Licensed Servicing Locations: 3160 Crow Canyon Road, Suite 400, San Ramon, CA NMLS ID# 1820 Branch office: 2701 Troy Center Dr. #150, Troy, MI 48084 NMLS ID #2620938 Phone: 866-659-8989
Arkansas	Please note that CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial is licensed in Arkansas and that complaints about CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial may be submitted to the Arkansas Securities Department via the Department’s website (http://www.securities.arkansas.gov/) or toll-free (800)-981-4429.
California	Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. As required by law, you are hereby notified that a negative credit bureau report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill your credit obligation. The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.
Colorado	Check the license status of your mortgage loan originator at https://apps2.colorado.gov/dre/licensing/lookup/licenselookup.aspx. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.COAG.GOV/CAR. A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.
Hawaii	Please note that CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial is licensed in Hawaii and that complaints about CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial may be submitted to the Hawaii Division of Financial Institutions Department of Commerce and Consumer Affairs at the following address: Division of Financial Institutions Department of Commerce and Consumer Affairs P.O. Box 2054 Honolulu, HI 96805 OR dfi-nmls@dcca.hawaii.gov
Illinois	Licensed by the Illinois Department of Financial and Professional Regulation - Division of Banking, 100 West Randolph, 9th Floor, Chicago, IL 60601. The toll-free consumer hotline number is 888-473-4858.
Maine	Our address is 3160 Crow Canyon Road, Suite 400, San Ramon, CA. Branch office: 2701 Troy Center Dr. #150, Troy, MI 48084 Phone: 866-659-8989 Business hours are Monday – Friday 9 a.m. - 9 p.m., Saturday 9 a.m. - 1 p.m. ET
Maryland	Toll-free phone number for questions concerning your loan: 866-659-8989. CMG will respond in writing to each written complaint or inquiry within 15 days if requested.
Massachusetts	NOTICE OF IMPORTANT RIGHTS You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten (10) days unless you provide written confirmation of the request postmarked or delivered within seven (7) days of such request. You may terminate this request by writing to the collection agency. Local address is 3160 Crow Canyon Road, Suite 400, San Ramon, CA. Branch office: 2701 Troy Center Dr. #150, Troy, MI 48084 Phone: 866-659-8989 Business hours are Monday – Friday 9 a.m. - 9 p.m., Saturday 9 a.m. - 1 p.m. ET
Minnesota	This collection agency is licensed by the Minnesota Department of Commerce.
Mississippi	Licensed by the Mississippi Department of Banking and Consumer Finance.
Montana	The State of Montana, Department of Administration, Division of Banking and Financial Institutions (Division), is the licensing agency of mortgage servicers. Any consumer with a comment, question, or concern should contact the Division by the means listed within this disclosure. State of Montana, Department of Administration Division of Banking and Financial Institutions 301 South Park, Suite 316 Helena, MT 59620-0546 PO Box 200546 Helena, MT 59620-0546 Phone: (406) 841-2920 Fax: 406-841-2930 E-mail: banking@mt.gov Website: https://banking.mt.gov/MortgageConsumerFinance/
New Hampshire	Licensed with the New Hampshire Banking Department.
New Jersey	Licensed by the New Jersey Department of Banking and Insurance.
New York	Borrowers may file complaints about CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial with the New York State Department of Financial Services. Borrowers may obtain further information from the New York State Department of Financial Services by calling the Department’s Consumer Assistance Unit at 800-342-3736 or by visiting the Department’s website at www.dfs.ny.gov. We are required by regulation of the New York State Department of Financial Services to notify you of the following information. This information is NOT legal advice: Debt collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. section 1692 et seq., are prohibited from engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to: the use or threat of violence; the use of obscene or profane language; and repeated phone calls made with the intent to annoy, abuse, or harass. If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: Supplemental security income, (SSI) Social security Public assistance (welfare) Spousal support, maintenance (alimony) or child support Unemployment benefits Disability benefits Worker's compensation benefits Public or private pensions Veteran's benefits Federal student loans, federal student grants, and federal work study funds Ninety percent of your wages or salary earned in the last sixty days If you would like to learn more about your legal rights and options, you can consult an attorney or a legal assistance or legal aid organization.
New York City	Licensed as a Debt Collection Agency by the New York City Department of Consumer Affairs License number 2121922.
North Carolina	CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial is regulated by the North Carolina Commissioner of Banks as CMG Mortgage, Inc. dba CMG Home Loans dba CMG Financial under license L-100335 (NMLS# 1820). If you have a complaint regarding the servicing of your mortgage loan, you may file that complaint with the North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27603 (919) 733-3016 www.NCCOB.gov. CMG Mortgage, Inc. dba CMG Home Loans is licensed as a North Carolina Collection Agency (Permit No. _________) by the North Carolina Department of Insurance. Important notice for North Carolina Residents who submitted a loss mitigation request; If you believe the loss mitigation request has been wrongly denied, you may file a complaint with the North Carolina Office of the Commission of Banks website, www.NCCOB.gov.
Oregon	Borrowers: The Oregon Division of Financial Regulation (DFR) oversees residential mortgage loan servicers who are responsible for servicing residential mortgage loans in connection with real property located in Oregon and persons required to have a license to service residential mortgage loans in this state. If you have questions regarding your residential mortgage loan, contact your servicer at 866-659-8989. To file a complaint about unlawful conduct by an Oregon licensee or a person required to have an Oregon license, call DFR at 888-877-4894 or visit dfr.oregon.gov.
Pennsylvania	Licensed by the Pennsylvania Department of Banking.
Tennessee	This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance, 500 James Robertson Parkway, Nashville, Tennessee 37243.
Texas	Attention Texas Residents: PURSUANT TO THE REQUIREMENTS OF SECTION 157.0021 OF THE TEXAS MORTGAGE BANKER REGISTRATION AND RESIDENTIAL MORTGAGE LOAN ORIGINATOR ACT, CHAPTER 157, TEXAS FINANCE CODE, YOU ARE HEREBY NOTIFIED OF THE FOLLOWING: COMPLAINTS REGARDING A LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD BE SENT TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE BANKER RESIDENTIAL LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.
Utah	As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.
Virginia	Licensed by the Virginia State Corporation Commission NMLS ID #1820 (www.nmlsconsumeraccess.org)